Despatches from the Land of Nearly Christmas!

Goodness, what an extremely long time it is since I updated this blog! Prudence here, surrounded by no fewer than three kinds of tea and two cups of coffee. I trust you’re all keeping well?  I thought it was time to do a little update and let you know how everything’s going!

We have been wonderfully, incredibly busy here at PatC HQ since my last update. We’re thrilled by how many wonderful customers and subscribers we’ve got, and sorry to have sold out of subscriptions for the time being, but we do plan to open them up for limited periods again in the future – do keep an eye out in January!

We’ve learnt a lot about what we do and who we’re doing it for – every month we pick up on something new we can do to make things work better – and we’ll be improving things significantly in the months to come, from introducing a new box style that will a) get to us on time and b) get to you on time whilst c) being made in the UK from good quantities of recycled paper, and from restructuring how we do things around the month. We’re also trying to be good and be more strict with our ‘office hours’ – no good comes of 3am customer service, a rule we’ve learnt so often, but always struggle over, because, well, in the middle of the night, you see a query, you want to help! But we must be strong; it’s not always helpful, and it’s easy to end up talking rhubarb when you do this. So, if you don’t get an immediate reply to a query – don’t panic! We’ll be there as soon as we can, we promise. We aim to answer all correspondence within 72 hours.

The other thing we’d like you to know is, we remain just the two of us! We’re not a large subscription box company with a warehouse of books, we’re not backed by financial groups or sponsored by, well, anyone at all. At this point, PatC makes no revenue through anything other than sales of our boxes. We’re two young women who’ve been doing online business for fifteen years, and this is a venture we created from scratch without capital, with only our knowledge and experience. It’s growing beautifully, and we’re so proud of what we do and thrilled by the responses we get every day.

Every box is folded and stamped by Prudence, every single thing in your box is put there by Prudence; every box is wrapped and stickered by the Crow. The Crow does all our photography and coding. Prudence does the Twitter and Facebook; the Crow does Instagram and Pinterest (Prudence is really bad at Pinterest…). Prudence does the post side of things. We share handwriting, cutting-out, book-choosing, gift-making and stock-organising duties, and both do customer service. The only thing we’ve sometimes ‘outsourced’ is the bookbags – Prudence’s mum has done some quite heroic sewing over the last month for us in order to have everything ready for your December boxes!

Also, apart from our little ad with the wonderful IGGPPC, we haven’t advertised externally at all – everything comes from word of mouth, and the loveliest thing of all is to see the groups of friends and family we send to, and to see more and more addresses cropping up in the same student halls, office blocks, streets, schools, cities, towns and villages. Know that we really, really appreciate your conversations in the coffee break, your photos and shares, blogs and unboxing videos!

We really, really love what we do. There’ve been some (extremely!) long nights and some rather heated arguments (“But I just don’t think they’ll like Book X as much as Book Y!” “I think they will!”) but we wouldn’t change a shred of it. Here’s to many more boxes, and, best of all, many more books!

From the picture at the top, you can see this was meant to be more about our Christmas bundle, but I got all excited writing the catchup here! But don’t let me forget – until 10pm GMT on 5th December, you can buy a random vintage book and have it beautifully and seasonally wrapped and sent straight to you, or your loved one, or a vague acquaintance, for just £6 in the UK. To do this, head here immediately! Quantities are limited; some genres more than others, so we’d advise not leaving it too long! Meanwhile, happy December!

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Spring Has Sprung! And Recoiled.

Phew, yes, well, apologies for the slight gap in communications – Prudence has been experience some serious wisdom flourishing in the tooth area, which has caused a lot of pain and stomping about, and left little time for wise words and thoughtful posts! But with the pain subsiding (liberal consumption of coconut oil and chewing aloe vera right off the plant, both these things are highly recommended!) normal service ought shortly to be resuming!

First up, do allow me to link you to a couple of lovely, lovely blog posts about our March boxes from two of our fine subscribers: this fine review from Mundane Sundays, and, from GirlInTheNerdShop this lovely review. Thank you so – we really appreciate your words and thoughts, and indeed all the pictures, emails and feedback we’ve had from all of you! If you’re Stateside or further abroad and haven’t received/have only just got your box, fear not – we’ll love to hear your thoughts as and when you receive it!

Secondly – you’ll note we’re shipping on the 12th this month, rather than our usual 13th, and that, simply, is because the 13th is a Sunday. Don’t want the boxes hanging about sadly overnight, so we’ll have them winging their way to you earlier instead (although it probably won’t alter the delivery time all that much XD).

Thirdly! We’ve got a couple of really lovely goodies lined up for the next few boxes – it’s such a joy to discover, one by one, wonderful craftspeople working in the UK we can commission things from that we weren’t sure still existed! And, of course, there’s so much we make and do ourselves, but this means that we extra-appreciate being able to support fellow small businesses nearby.

Spring has decided to mock our plans to spend the weekend relaxing in the garden and running like lambs in the sunshine by bringing up further bouts of hail and icy winds that make us want to retreat right back to the tatty old armchair with every mug we own filled with a different tea, and every blanket that can be found heaped up atop us whilst we read our way through everything we’re about to send around the world…ah well, we can but dream! We’ve a visitor from Sweden this weekend who informs us that they’re ankle deep in snow and minus temperatures, so, best to be grateful, I suppose, for it…not being that!

And the long-unmentioned Book Club! With everything heaping up about us, Prudence never did get to finishing Kate Atkinson’s Human Croquet again (okay, okay, and she’s also caught up with a Game of Thrones reread but who isn’t?!) but the Crow did, and she pronounced it “heavier going than I’d anticipated, with dislikeable characters…swathes of clever stuff, but more stuff that seemed which would be cleverer than it was…isolated passages of beautiful text which didn’t have anywhere to go…very strange and spattered with pitfalls…I can see how it might be someone’s cup of tea, but it wasn’t exactly mine. It’s not long since I finished it, and I’m struggling to remember what happened…” Prudence, meanwhile, remembers that she enjoyed it considerably more than that, and is going to do some doubletime to finish that alongside this month’s read which is…

Tom’s Midnight Garden, by Philippa Pearce! It’s the Crow’s choice. We’ve both read it before. Prudence recalls reading it a lot as a child and being quite in love with it, writing-wise, but then always rather emotionally ruined by something else about it, and then of course there was the BBC adaptation that neither of us quite remember either, but Prudence knows she cried during it (not unusual – she cries during virtually anything).

It’s always strange, rereading books you loved as a child, some twenty years later. Prudence recalls reading the series about the Blossom family – The Blossoms and the Green Phantom, The Not-Just-Anybody Family, those…and as a child, she loved them; America seemed virtually alien and the entire setup was utterly exotic and fascinating to her, as an only child in London. Coming back as an adult, she was a bit…confused by the memory of that love, for the books, sure, have their sweetish and amusingish moments, but in other places, they’re rather bleak and difficult and just…what inspired such love? What was it?! The sheer idea of having siblings? The dog? The dusty, odd world of rodeo and coyotes and strange hats? Perhaps. It’s truly odd to be left cold by something you know you used to find warmth in. Here’s hoping that’s not the Tom’s Midnight Garden experience!

Reading anything good this month? Fancy picking up Tom’s Midnight Garden along with us? Any further tips for grinning and bearing the arrival of the wisdom teeth?

As ever, if you’d like to sign up for a one-off box, fixed period subscription or continuous subscription to the Prudence and the Crow Vintage Subscription Box Service, do head over to Prudence and the Crow and we’ll see you there!